MasterCard Reason Codes
No business is immune to chargebacks. Chargebacks occur when a customer disputes a transaction. Customers may dispute transactions for a number of reasons, including non-delivery of products and services, miscommunication about a refund, misunderstanding of the amount of the charge, or a variety of other reasons. Once you receive a chargeback, you will want to […]
Chargeback Arbitration
What is Chargeback Arbitration? When a bank, cardholder or merchant can’t resolve a dispute on their own, you may advance along the process to the chargeback arbitration stage. During this stage, a card representative will review your case and make a final judgement. How Does Chargeback Arbitration Work? Chargebacks give cardholders the right to dispute […]
Mastercard Chargeback Resolution Process
What is a Chargeback Dispute? When a customer holding a Mastercard disputes a transaction, you enter into what is known as the chargeback dispute process. Why do customers dispute transactions? There are many reasons a customer may dispute a transaction, including undelivered goods or services, dissatisfaction, or a variety of other valid reasons. As soon […]
